Returns & Exchanges

We want you to love your EnChroma pieces, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. If your purchase isn't a perfect fit, we are happy to provide a full refund or exchange to ensure your wardrobe is exactly as you envisioned.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unworn condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.